Training in Hospitality – Case Studies and Exercises

8.888kr.

Höfundur: Margrét Reynisdóttir & Sigrún Jóhannesdóttir

Reading, interpreting and analysing real cases is a well-tried and effective training technique for all types of training and educational purposes.

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Case studies are effective training material
• Encourage emotional response and empathy.
• Put problems and opportunities in a holistic context.
• Help to realise the full context of the issue being discussed.
• Make it easier to verbalise and act out events and evaluate the consequences.
• Encourage to analyse and appreciate a variety of viewpoints etc.

ISBN: 978-9935-9459-8-3 e-book
© 2020