This online interactive course is aimed at anyone working with foreign guests from different countries. The course delivers highly valuable knowledge on how to master cultural differences and service expectations that may exist between people from different nationalities.
Objectives:
- Understand better the deeply rooted patterns of customs and beliefs that may distinguish you as a host or a tourist from other nationalities.
- Explain certain cultural features that Icelanders find quite normal, but other nationalities may see as being peculiar.
- Increase cultural awareness.
- Develop communication skills.
Contact us for more information: gerumbetur@gerumbetur.is or +354 8998264