Master Tourists´ Cultural Differences


Höfundur: Margrét Reynisdóttir

Do you want to exceed service expectations by knowing more about cultural differences?


The course delivers highly valuable knowledge on how to master cultural differences and service expectations that often exist between guests from different nationalities.


  • Recognize the relationship between service quality and customer satisfaction.
  • Understand better the deeply rooted patterns of customs and beliefs that may distinguish you as a host or a tourist from other nationalities.
  • Increase cultural awareness.
  • Realize that going the extra mile is often about knowing the little things that impress.


Length: 2 hours.

Contact us for more information: or +354 8998264