Housekeeping Excellence

Housekeeping Excellence – Training That Elevates Guest Experience

A practical seminar for hotels, guesthouses, and other hospitality settings that want to improve service quality, boost confidence, and ensure every guest leaves with a positive impression – by empowering the housekeeping team with real-world tools and proactive service strategies.

Benefits

✔ Build confidence in daily guest interactions and communication.
✔ Improve service quality by focusing on details that matter most to guests.
✔ Prevent complaints by identifying and solving issues early.
✔ Strengthen teamwork and cultural awareness within the housekeeping department.

Who is this course for?

This course is ideal for housekeeping staff in hotels, guesthouses, and other accommodations – whether they interact directly with guests or work behind the scenes.

It is beneficial for teams looking to enhance service quality, communicate professionally, and create a lasting impact through attention to detail. The training is adaptable to all experience levels, from new hires to seasoned professionals.

For workplaces and teams – a course that works

This is not a traditional course where people sit, listen, and forget.
This is a course that works – why? Because participants are active from the start.

We customise the content and duration (typically 2–8 hours) to your needs and environment. Staff practice responding to common scenarios such as special guest requests, room-specific challenges, or cross-departmental communication issues.

More than a lecture, this hands-on training builds quality, confidence, and consistency.

The seminar is delivered in English and held on-site at your location or training venue.

Stay ahead – book now or get further information

Invest in your housekeeping team and ensure your guests leave with a lasting, positive impression.
📧 gerumbetur@gerumbetur.is 

Use available grants – we’ll help with the application

This seminar is eligible for union and vocational training funds.
Most companies can receive up to 90% reimbursement through vocational funds.
This funding is separate from personal union grants – your staff keep their full rights.

We assist with the application process ➡ More info at attin.is